Your trust matters. Here's exactly what we collect, why, and the control you have over it — in plain English, in line with UK GDPR.
Last updated: November 2026
Spraytex Render & Paint ('we', 'us', 'our') is a specialist exterior render and wall coating contractor registered in England and Wales. We are the data controller responsible for the personal information you provide to us through this website. Our head office is Centurion House, Staines-upon-Thames, Surrey, TW18 4AX.
When you use our contact form or instant estimator, we collect the details you choose to share: your name, email address, telephone number, property postcode and any message describing your project. We may also collect limited technical data such as the pages you visited and the device you used, to help us improve the site and route your enquiry efficiently.
We use your information to respond to your enquiry, prepare a quotation or virtual estimate, schedule a consultation or site visit, and deliver our services. We may also use it to follow up on your project and, where you have given consent, to send you relevant updates. We will never sell your data to third parties.
We process your personal data under the UK GDPR on the basis of: (a) taking steps at your request before entering into a contract — namely preparing a quote; (b) our legitimate interests in running and growing our business; and (c) your explicit consent where you ask us to contact you for marketing purposes. You may withdraw consent at any time.
To manage enquiries and deliver quotes we use trusted third-party processors including a customer relationship management (CRM) platform and, where relevant, hosting and email providers. These processors act on our instructions and are bound by written contracts requiring them to keep your data secure. We only share data where necessary to respond to your enquiry or where required by law.
We keep enquiry data for as long as is necessary to respond to your request and, if a project goes ahead, for the duration of the contract plus the guarantee period so we can honour your warranty. If you do not proceed, we will retain your details only for as long as is reasonable to answer follow-up questions, then securely delete or anonymise them.
Under UK GDPR you have the right to access the personal data we hold about you, request correction or erasure, restrict or object to processing, request data portability, and withdraw consent. To exercise any of these rights, contact us using the details below. If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
This website uses only essential and anonymous analytics cookies to understand how visitors use the site and to improve it. We do not use cookies to build advertising profiles or sell your data. You can control or disable cookies through your browser settings at any time.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The 'last updated' date at the top of this page indicates when it was last revised.
We're happy to help. Call us, send an email, or use our contact form and we'll respond promptly.
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